Planning for an event can be stressful. The following are techniques deployed by some of the highest performing boat show exhibitors in the industry which will provide you with top-line steps to accomplish a successful event.
It’s a digital age and keeping up with changes in customer needs can be one of the largest challenges boat dealers face. The rolodex worked well when there were two main methods of communication: phones and snail mail.
Today, customers can reach out via phone, text message, email, social media, instant messaging and more. Keeping track of where relationships stand and when it’s the right time to follow up can feel overwhelming without a system for tracking and automating the process.
Depending on the level of which you need live chat to assist customer service in your business you have the ability to select the specific features that match your regular needs. With this, you can start an evaluation of the customer calls and emails that your customer service team receives on a regular basis. From there you can determine how often your visitors ask which types of questions. You will find that many inquiries are ones that never lead to a sale, but to retain excellent customer service they must be answered with the same degree of care as your buyers.
A Post-Boat Show Event is one that acts as a follow up event after a local boat show. Often times they are planned in accordance with the boat show and promoted during as a way to attract serious buyers that may still be on the fence about their purchase. Post-Boat Show Events are typically much more personalized and serve as a nice accent to the more public boat shows.
A boat is a major investment. It helps if your customers know what kind of boats you offer and their needs and preferences made before making the final decision of buying one. Your customers will choose based on design, size, brand, intended use and many other features. So, it is important to have your sales and customer service team prepared to walk the customers through every step of the purchase process, at whatever point they walk into your store. Whether they are in the initial search stage or as far as the final decision stage, the best decision can be made with the assistance of your professionals.
Microsites can be considered a smaller page or group of pages that are created to help assist the needs of a company’s homepage or landing page. Microsites can be created for individual promotions or campaigns to help draw specific customer or audience attention to new or featured products and services. But, there is more than the question of “what” a microsite is; why do they exist?
We have spoken many times about online marketing and the many benefits of SEO for your dealership’s online presence. There is also the importance of positive or White Hat SEO in keeping your company name on the proper side of the business and online world. Most recently we have presented the topic of microsites and the many benefits they can provide to your dealership, especially in the fact that online marketing is so much a factor in today’s business world. Many marketing professionals state the clear benefits of microsites as decluttering the homepage, adding focus for page visitors, adding to marketing tests and promotions, building your company brand and brand awareness and then, finally, SEO influence.
There are a lot of things to consider when developing microsites for the growth of your dealership’s online presence. Other online marketing outlets like social media have made it so that microsites as a way to build traffic, have taken a back seat. While those outlets do have their own benefits, microsites serve purposes far beyond likes and page views. Microsites are not meant to draw just anyone and everyone to your business. They are used as a method to attract specifically targeted audiences which is a handy tactic in boosting online traffic. After all, why not create content just for those who are most likely to do business with you?
One of the greatest things about microsites is that they exist outside a company’s main website. Though they are similar to landing pages in many ways, they also provide specific functions for ecommerce needs. A landing page exists alone with the search for contacts and leads. Microsites, on the other hand, can have many pages with the presentation of several key points of your company’s products, services and more.
There is much to be gained from the development of microsites for a boat dealership. From SEO benefits to the ability to target specific audiences, the potential for traffic growth with microsites is promising. What is a Microsite?