It costs a company more to acquire a new customer than it does to keep one. Customer retention is vital in nourishing a healthy business. Therefore, merchants benefit from customer loyalty programs to encourage customers to carry on shopping at or using the services of businesses connected with each program. A customer loyalty program is a customer-brand relationship. Whereby, the company offers high-class products, promotions, or pricing; in return, the customer agrees to be loyal to the business through repeat purchases or brand engagement.
Craigslist is respected marketing platform that should be included in your online marketing efforts. For those who aren’t aware of the power of this vastly visited site, consider that 60 million Americans use Craigslist each month (source), and that the site ranks in the top 50 of most visited sites worldwide.
Inbound marketing is a huge part of any sales process. Customers are now able to access massive amounts of information just by a simple google search. This has made the importance of website optimization for higher lead conversion is extremely important.
A common discussion within dealerships is whether or not Live Chat is a good idea or a bad idea. There are reasons why Live Chat may not be a ideal for your dealership, but with proper management and a steady process, the benefits of Live Chat can greatly outweigh any drawbacks.
Topics: Live Chat Marketing Tips & Tricks
Making time to contact your previous customers is one of the most important and effective tasks a dealership can do to maximize lead effectiveness. The goal is to make sure you not only make contact with the customer, but to not bombard them with numerous attempts. A consistent and non-intrusive timeline will set you up for success.
Topics: Call Campaigns Lead Response & Management Customer Retention Marketing Tips & Tricks
It’s common for online retailers to assume that by listing hundreds or even thousands of products on their e-commerce website, search engine traffic will just start rolling in. This is not the case as there are many more tactics to deploy that are proven to increase site traffic, enhance your visitors’ experience on your site, and make the buying process as simple and straight-forwards as possible for your customers - all of which will, in turn, increase leads and sales.
Automated chat services have been used for years by businesses of all kinds. They have been deployed as a means of reaching out to massive client bases in what is supposed to be a cost-effective manner. Most of us, however, have been on the receiving end of an automated service of one sort or another and can each attest to its shortcomings.
Topics: Live Chat Marketing Tips & Tricks
Still on the fence about blogging as a boat dealer? This article will give you a bit of inspiration as to why it may be time to get started. Blogging acts as an incredibly effective marketing tool to your business that will propel it to greater altitudes. Regardless of whether you run a small or a multi-million dollar boat business, blogging is an integral tool for any online marketing strategy.
Responding to leads is a day to day responsibility in a dealership’s life. The goal is to convert those leads into sales. Whether the lead is coming from a walk-in, phone call, or an internet lead, the way you respond to that lead is essential.
There are many forms of marketing that a Marine Dealer can utilize. Of all the marketing tools, there is not one that compares to the hands on experience that a Boat Show can provide. Holding a boat show allows the dealership to delight customers by offering discounted or free tickets, showcasing the newest models, creating a medium for potential sales, enticing add-ons, and building long lasting relationships with potential or current customers.
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