--- title: MDS Brand Blog | MDS Brand (17) description: (17) --- - - - - (855) 569-3991 [![MDS Brand](https://blog.mdsbrand.com/hs-fs/hubfs/MDSbrand-Logo-blackGradientColor_small.png?width=202&height=90&name=MDSbrand-Logo-blackGradientColor_small.png "MDS Brand")](http://mdsbrand.com) - [Home](https://mdsbrand.com/) - [Solutions](https://mdsbrand.com/solutions/) - [Website Design](https://mdsbrand.com/solutions/website-design/) - [CallersIQ](https://callersiq.com/) - [Call Campaigns](https://mdsbrand.com/solutions/call-campaigns/) - [Virtual BDC](https://mdsbrand.com/solutions/virtual-bdc-call-center) - [Live Chat](https://mdsbrand.com/solutions/live-chat) - [SEO & SEM](https://mdsbrand.com/solutions/seo-ppc) - [Reputation Management](https://mdsbrand.com/solutions/reputation-management/) - [Testimonials](https://mdsbrand.com/why-us/#testimonials) - [Contact Us](https://mdsbrand.com/contact/) - [Blog](https://blog.mdsbrand.com)  - - - - (855) 569-3991 [![Marine Dealer Solutions | Marketing Agency | Virtual Call Center | Social Media | SEO | SEM | Boat Show Promotions](https://blog.mdsbrand.com/hubfs/Marinedealersolutions_March_2016/images/mobile_logo.jpg)](http://www.marinedealersolutions.com) - [Home](https://mdsbrand.com/) - [Solutions](https://mdsbrand.com/solutions/) - [Website Design](https://mdsbrand.com/solutions/website-design/) - [CallersIQ](https://callersiq.com/) - [Call Campaigns](https://mdsbrand.com/solutions/call-campaigns/) - [Virtual BDC](https://mdsbrand.com/solutions/virtual-bdc-call-center) - [Live Chat](https://mdsbrand.com/solutions/live-chat) - [SEO & SEM](https://mdsbrand.com/solutions/seo-ppc) - [Reputation Management](https://mdsbrand.com/solutions/reputation-management/) - [Testimonials](https://mdsbrand.com/why-us/#testimonials) - [Contact Us](https://mdsbrand.com/contact/) - [Blog](https://blog.mdsbrand.com) search # MDS Brand Blog ## MDS Brand ### Recent Posts ## [Four Crucial Reasons to Call Your Customers](https://blog.mdsbrand.com/four-crucial-reasons-to-call-your-customers) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/808blogimage-01_1.jpg)](https://blog.mdsbrand.com/four-crucial-reasons-to-call-your-customers)  In the world of sales, regular communication is an essential part of the success of any company. It costs five times the amount to acquire a new customer, than to keep an existing customer.  [Read More](https://blog.mdsbrand.com/four-crucial-reasons-to-call-your-customers) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/four-crucial-reasons-to-call-your-customers#comments-listing) Topics: [Call Campaigns](https://blog.mdsbrand.com/topic/call-campaigns) [Lead Response & Management](https://blog.mdsbrand.com/topic/lead-response-management) [Customer Retention](https://blog.mdsbrand.com/topic/customer-retention) ## [5 Call Campaign Ideas to Increase Sales](https://blog.mdsbrand.com/5-call-campaign-ideas-to-increase-sales) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/5%20Call%20Campaign%20Ideas%20to%20Increase%20Sales%20-%20Image-01-3.jpg)](https://blog.mdsbrand.com/5-call-campaign-ideas-to-increase-sales) Successful business owners agree that staying in touch with customers is extremely important. However, finding a reason to call them without seeming bothersome can be challenging. The most important rule is NOT to call with a sales pitch every time.  [Read More](https://blog.mdsbrand.com/5-call-campaign-ideas-to-increase-sales) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/5-call-campaign-ideas-to-increase-sales#comments-listing) Topics: [Call Campaigns](https://blog.mdsbrand.com/topic/call-campaigns) [Lead Response & Management](https://blog.mdsbrand.com/topic/lead-response-management) [Lead Generation](https://blog.mdsbrand.com/topic/lead-generation) [Boat Dealerships](https://blog.mdsbrand.com/topic/boat-dealerships) ## [Best time to send out event invites.](https://blog.mdsbrand.com/best-time-to-send-out-even-invites) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/Invitations.jpg)](https://blog.mdsbrand.com/best-time-to-send-out-even-invites) Hosting an event is not only a great way to engage with your clients but also one of the best ways to drive traffic to your store and generate leads. Let’s say you’ve decided to throw a Demo Day at your local lake or dealership for your customers so they can come down and test drive their favorite boat. What better way to find out what the newest models have in store for them than to see it first-hand. Everyone loves a hands-on experience, especially boaters! Your first thought should be “When should I start sending out invites, and how?” There is no easy answer here as there are many variables that come into play. An abundance of research has been done to find out when the best time to send event invites is. We’ll go over the most important factors so that you can make the highest impact on your event and drive quality leads to your show or dealership. [Read More](https://blog.mdsbrand.com/best-time-to-send-out-even-invites) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/best-time-to-send-out-even-invites#comments-listing) Topics: [Call Campaigns](https://blog.mdsbrand.com/topic/call-campaigns) [Event Marketing](https://blog.mdsbrand.com/topic/event-marketing) [Boat Dealerships](https://blog.mdsbrand.com/topic/boat-dealerships) ## [5 ways to increase boat show traffic.](https://blog.mdsbrand.com/5-ways-to-increase-boat-show-traffic) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/1BoatShowAttendees-01.jpg)](https://blog.mdsbrand.com/5-ways-to-increase-boat-show-traffic) Hosting a boat show and wish to increase your attendance rate? Are you following up with your customers after the show? [Read More](https://blog.mdsbrand.com/5-ways-to-increase-boat-show-traffic) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/5-ways-to-increase-boat-show-traffic#comments-listing) Topics: [Event Marketing](https://blog.mdsbrand.com/topic/event-marketing) [Boat Dealerships](https://blog.mdsbrand.com/topic/boat-dealerships) ## [4 Reasons Why Live Chat is Important for Boat Dealers](https://blog.mdsbrand.com/4-reasons-why-live-chat-is-important-for-boat-dealers) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/2LiveChat-01.jpg)](https://blog.mdsbrand.com/4-reasons-why-live-chat-is-important-for-boat-dealers) One major challenge online shoppers face is that their questions are not always able to be answered immediately and/or correctly. A quick and easy solution is to integrate a [live chat](http://www.marinedealersolutions.com/live-chat/) feature on the website. Live Chat allows the customer to shop and browse at their own pace, while still being able to receive answers to their individual questions. It helps potential customers as well as returning customers with any information they need. Simultaneously, Live Chat allows boat dealers to be more precise and specific towards the customer’s present and future needs. [Read More](https://blog.mdsbrand.com/4-reasons-why-live-chat-is-important-for-boat-dealers) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/4-reasons-why-live-chat-is-important-for-boat-dealers#comments-listing) Topics: [Lead Response & Management](https://blog.mdsbrand.com/topic/lead-response-management) [Lead Generation](https://blog.mdsbrand.com/topic/lead-generation) [Customer Retention](https://blog.mdsbrand.com/topic/customer-retention) [Live Chat](https://blog.mdsbrand.com/topic/live-chat) ## [How a Call Campaign Works](https://blog.mdsbrand.com/calling-campaign) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/3CallingCampaign-01.jpg)](https://blog.mdsbrand.com/calling-campaign) **HOW IT WORKS **We take your entire customer base and input it into our dialing software. Then we create a call script which will be sent to you for approval and that will successfully achieve our three primary goals for the calling campaign - Driving traffic to your event, generating hot leads, and purify your customer list by capturing updated contact and boating information (call status's) so our agents can categorize the result of each call. When we call a customer we use your event as the reason for the call which immediately causes the customer to put down their guard and start conversing with us about their boating experience. After the customer has put their guard down then we set the hook and look for buying signs.  [Read More](https://blog.mdsbrand.com/calling-campaign) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/calling-campaign#comments-listing) Topics: [Call Campaigns](https://blog.mdsbrand.com/topic/call-campaigns) [Boat Dealerships](https://blog.mdsbrand.com/topic/boat-dealerships) ## [A testament to the importance of Lead Follow Up](https://blog.mdsbrand.com/lead-follow-up-process) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/4FollowUo-01.jpg)](https://blog.mdsbrand.com/lead-follow-up-process) **How are you following up with your leads?** Are you calling the new leads that come in immediately or even in the same day? It can be hard to get in contact with these leads due to a dealerships busy schedule. Let's say you do call the lead within the same day, how is your follow up process? Do you call them back the next day? Or maybe next week? This is the conundrum for most dealerships.  [Read More](https://blog.mdsbrand.com/lead-follow-up-process) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/lead-follow-up-process#comments-listing) Topics: [Lead Response & Management](https://blog.mdsbrand.com/topic/lead-response-management) [Lead Generation](https://blog.mdsbrand.com/topic/lead-generation) [CRM](https://blog.mdsbrand.com/topic/crm) ## [8 Ways to increase customer retention](https://blog.mdsbrand.com/ways-to-increase-customer-retention) Posted by [MDS Brand](https://blog.mdsbrand.com/author/mds-brand) - [Tweet](https://twitter.com/share) [![](https://blog.mdsbrand.com/hubfs/5CustomerRetention-01.jpg)](https://blog.mdsbrand.com/ways-to-increase-customer-retention) How to increase customer retention and show your customers you truly care about them! Most dealerships forget to reach out to existing customers because they are focused on trying to gain new ones. Here are a few steps of attracting your existing customers and making them feel loyal to your dealership and to the brand so they will come back and do further business with you. [Read More](https://blog.mdsbrand.com/ways-to-increase-customer-retention) 0 Comments [Click here to read/write comments](https://blog.mdsbrand.com/ways-to-increase-customer-retention#comments-listing) Topics: [Customer Retention](https://blog.mdsbrand.com/topic/customer-retention) [Previous](https://blog.mdsbrand.com/author/mds-brand/page/16) [All posts](https://blog.mdsbrand.com/all) ### Categories - [Marketing Tips & Tricks (143)](https://blog.mdsbrand.com/topic/marketing-tips-tricks) - [Search Engine Optimization (SEO) (45)](https://blog.mdsbrand.com/topic/search-engine-optimization-seo) - [Boat Dealerships (30)](https://blog.mdsbrand.com/topic/boat-dealerships) - [Customer Retention (30)](https://blog.mdsbrand.com/topic/customer-retention) - [Customer Satisfaction (CSI) (22)](https://blog.mdsbrand.com/topic/customer-satisfaction-csi) - [Lead Generation (19)](https://blog.mdsbrand.com/topic/lead-generation) - [Lead Response & Management (17)](https://blog.mdsbrand.com/topic/lead-response-management) - [Social Media Management (17)](https://blog.mdsbrand.com/topic/social-media-management) - [Live Chat (16)](https://blog.mdsbrand.com/topic/live-chat) - [Customer Care (15)](https://blog.mdsbrand.com/topic/customer-care) - [Call Campaigns (13)](https://blog.mdsbrand.com/topic/call-campaigns) - [Landing Pages & Microsites (12)](https://blog.mdsbrand.com/topic/landing-pages-microsites) - [Websites Optimization (11)](https://blog.mdsbrand.com/topic/websites-optimization) - [CRM (9)](https://blog.mdsbrand.com/topic/crm) - [Pay Per Click Advertising (PPC) (9)](https://blog.mdsbrand.com/topic/pay-per-click-advertising-ppc) - [Event Marketing (8)](https://blog.mdsbrand.com/topic/event-marketing) - [Blogging & Content Creation (6)](https://blog.mdsbrand.com/topic/blogging-content-creation) - [Workplace Productivity (5)](https://blog.mdsbrand.com/topic/workplace-productivity) - [Marketing Trends (4)](https://blog.mdsbrand.com/topic/marketing-trends) - [website design (4)](https://blog.mdsbrand.com/topic/website-design) - [Email Marketing (3)](https://blog.mdsbrand.com/topic/email-marketing) - [Re-Marketing Ads (3)](https://blog.mdsbrand.com/topic/re-marketing-ads) - [Craigslist Marketing (1)](https://blog.mdsbrand.com/topic/craigslist-marketing) - [Customer Journey (1)](https://blog.mdsbrand.com/topic/customer-journey) see all ### Recent Topics [© MDS Brand](https://mdsbrand.com) [| Boat Dealer Websites](https://mdsbrand.com/solutions/website-design) | [RV Dealer Websites](https://mdsbrand.com/solutions/website-design) | [CRM](https://callersiq.com) |  [Virtual Call Center](https://mdsbrand.com/solutions/virtual-bdc-call-center) | [SEO & PPC](https://mdsbrand.com/solutions/seo-ppc) |[Live Chat](https://mdsbrand.com/solutions/live-chat/)